Everything from A-Z to get your property from idea to execution. We will scope your project together but pre-open projects can include:

• Site Selection

• Competitive Analysis

• Equipment Selection

• Building Budgets

• Service Menus

• Hiring & Training

For properties already open, let’s optimize! My specialties are in helping businesses prep for scale and turning under performing units into thriving destinations.

Project scopes are custom, but may include:

• Identifying Opportunities and Liabilities

• Vetting Vendor Relationships

• Creating Systems for Scale

• Refining Book Flows

• Treatment Profitability

• Strategies for Retail and Product

• Staffing & Training

I help you navigate the complex (and ever-changing) world of licensing, protocols, medical supervision & scope-of-practice regulations.

From OSHA to HIPPA compliance, to backbar systems and employee SOPS, let’s streamline your operations so you can scale safety, and sustainably.

• Med-Spa Compliance

• OSHA/HIPPA Protocols

• Liability Insurance Guidance

• Manuals & SOP Creation

Let MB Consulting act as your “Director”. We can help hire, train and support ongoing staffing needs.

Want to train your team in 5-Star service?

Classes Available:

• How To: Service Rituals

• Client Experience Techniques

• Front Desk Fitness to Treatment Room Precision

• Handling Difficult Situations

• Front Desk Phone Scripts

• 5-Star Guest Service 101

Class is in session, with Missy, on-site or via Zoom. Zooms can be recorded and used for evergreen training.

Need help in a pinch? Hire us to step in. One of our MB approved associates or Missy herself are available to take over the direction of the Spa.

On-site and hands on, we will help you refine, improve and re-hire full time roles with strong foundations for the future.